Frequently Asked Questions
Looking for reliable plumbing services? Pro Master Services is just a call away at (801) 590-8280. Serving Salt Lake City, Murray, and surrounding areas, we’re here to address your plumbing needs promptly and professionally.
Are Pro Master Services’ plumbing solutions compliant with local regulations?
Yes, we offer backflow prevention services that meet local health and safety regulations, safeguarding your facility from contamination risks. Our services are designed to ensure compliance with all relevant codes and standards.
What should I do while waiting for the emergency plumber to arrive?
If you’re experiencing a plumbing emergency, it’s important to shut off the main water supply to prevent further damage, avoid using any plumbing fixtures, and clear the area around the problem to provide easy access for the technician. These steps can help minimize damage and expedite the repair process once our technician arrives.
What are the signs that my home may need repiping?
Common indicators include discolored water, persistent leaks, reduced water pressure, and signs of corrosion on exposed pipes. If you’re experiencing any of these issues, it’s advisable to have your plumbing system evaluated.
What are common signs that indicate I might have a burst pipe?
Common indicators of a burst pipe include sudden drops in water pressure, unexplained water pooling, damp spots on walls or ceilings, and unusual noises like hissing or banging within the walls. If you notice any of these signs, it’s essential to contact Pro Master Services immediately to prevent further damage.
How do I know if my sump pump needs repair or replacement?
Signs that your sump pump may require attention include unusual noises during operation, frequent cycling on and off, failure to activate when water levels rise, visible rust or corrosion, and water accumulation in your basement or crawl space. If you notice any of these issues, it’s advisable to contact our professionals for an evaluation.
What repair methods are used for slab leaks?
Depending on the severity and location of the leak, we may perform a spot repair by accessing and fixing the specific section of the leaking pipe. In more complex cases, we might recommend pipe rerouting to redirect the plumbing line around the damaged area or apply epoxy pipe coating to seal the leak and prevent future corrosion.
Is it safe to remain in my home if I suspect a gas leak?
No, safety should never be compromised. If you suspect a gas leak, evacuate the area immediately, avoid using electrical devices or open flames, and contact Pro Master Services for emergency gas line inspection and repair. Our expert team is trained to respond swiftly and safely, restoring peace of mind with trusted, professional service.
What materials are used for main water line repairs or replacements?
We use high-quality, long-lasting materials such as copper, HDPE, and PEX for water line repairs and replacements. These materials are resistant to corrosion, ground movement, and root intrusion, ensuring a stronger, more reliable water system that meets or exceeds all current code requirements.
Can Pro Master Services repair faucets in all areas of my home?
Yes, we service kitchen, bathroom, and utility faucets. Whether it’s a leaking kitchen sink faucet or a malfunctioning bathroom tap, our team is ready to provide prompt and professional repairs to any faucet in your home.
Do you offer toilet installation services as well?
Yes, in addition to repairs, Pro Master Services provides toilet installation services. Whether you’re upgrading to a more efficient model or replacing a faulty unit, our technicians ensure a seamless installation process.
How can I tell if my stop and waste valve needs repair or replacement?
Signs that your valve may require attention include leaking, corrosion, difficulty in shutting off completely, or failure to drain water from the sprinkler lines. If you notice any of these issues, it’s advisable to have the valve inspected by a professional to ensure your irrigation system remains protected.
What are the benefits of installing a water filtration system in my home?
Installing a water filtration system can significantly improve the taste and odor of your water, remove harmful contaminants, and protect your plumbing and appliances from mineral buildup. This not only ensures safer and better-tasting water for your family but also extends the lifespan of your home’s plumbing infrastructure.
Why is early leak detection important?
Early detection of water leaks is crucial to prevent major structural issues, mold growth, and costly repairs. By identifying and addressing leaks promptly, we help protect your home’s integrity and reduce water waste and utility bills.
How can I prevent my water lines from freezing in the future?
To minimize the risk of frozen pipes, ensure that exposed pipes are properly insulated, especially in unheated areas like basements or crawl spaces. During extremely cold weather, keep cabinet doors open to allow warm air to circulate around pipes and let faucets drip slightly to maintain water flow. Regular maintenance and inspections can also help identify and address potential vulnerabilities before they become serious issues.
What are the signs that I might need a water softener in my home?
Common indicators include mineral buildup on faucets and fixtures, soap that doesn’t lather well, stiff or scratchy laundry, and dry skin or hair after bathing. These symptoms suggest the presence of hard water, which can affect your plumbing system and daily comfort.
How does Pro Master Services determine whether to repair or replace a water heater?
Our process begins with a detailed assessment of your existing water heater system to identify any performance issues or inefficiencies. If your unit is beyond repair or outdated, we provide professional replacement and installation of high-quality, energy-efficient models designed for long-term reliability.
What maintenance services do you offer for tankless water heaters?
We provide comprehensive maintenance services, including routine inspections, system flushing, and performance checks. Regular maintenance helps in preventing unexpected breakdowns, optimizing energy efficiency, and extending the lifespan of your tankless water heater.
Can Pro Master Services replace my garbage disposal if it’s beyond repair?
Yes, if your unit is older or severely damaged, we offer professional replacement and installation services. Our team installs high-quality, energy-efficient disposal units built for performance and durability, ensuring a seamless integration with your kitchen’s plumbing system.
Can Pro Master Services help with modernizing outdated bathrooms?
Yes, whether you’re dreaming of a sleek, modern upgrade or a cozy, spa-like retreat, our expert team is here to bring your vision to life. We specialize in comprehensive bathroom remodeling services that enhance both the beauty and functionality of your space.
What sets Pro Master Services apart from other plumbing companies?
At ProMaster Services, we believe plumbing is more than fixing pipes—it’s about delivering a unique and memorable experience. Our team is dedicated to providing high-quality services with care, empathy, and kindness. We prioritize transparent communication, professional expertise, and attention to detail to ensure your satisfaction every step of the way.
Save time and avoid the hassle of clogged drains—call Pro Master Services at (801) 590-8280. With over 500 five-star reviews and a 4.9-star rating, homeowners in Salt Lake City and surrounding areas trust us for prompt, professional, and clean drain cleaning services.