Effective Date: March 2026
Last Updated: March 2026
Welcome to https://promasterservicesut.com/ (the “Site”), owned and operated by Pro Master Services LLC (“Pro Master Services,” “we,” “our,” or “us”). By accessing or using this website and our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree to these Terms, please do not use our Site or services.
Services
Pro Master Services LLC provides plumbing, drain, and related home services throughout Salt Lake City, Murray, and surrounding Utah communities.
Our services may include, but are not limited to:
• Plumbing repairs, installations, and maintenance
• Drain cleaning and hydro-jetting
• Sewer camera inspections
• Water heater repair and installation
• Water filtration and water softener systems
• Sump pump services
• General plumbing diagnostics and service work
Service availability may vary depending on location, technician availability, and scheduling demand.
Estimates and Service Authorization
Customers may request service estimates through our website, phone, or in person.
• Estimates are approximate and based on the information available at the time.
• Final pricing may vary depending on the actual scope of work required.
• By scheduling service or approving an estimate, you authorize Pro Master Services LLC to perform the agreed-upon work.
Additional work beyond the original scope will not be performed without customer approval.
Pricing and Payment
Payment is due upon completion of service unless other arrangements are made in advance.
Accepted payment methods may include:
• Credit or debit card
• Cash
• Check
• Approved financing options
• Other agreed-upon payment methods
Failure to remit payment may result in additional collection actions as permitted by law.
Scheduling and Cancellations
Appointments must be scheduled in advance and are subject to technician availability.
Customers are asked to provide at least 24 hours’ notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.
Pro Master Services LLC reserves the right to reschedule appointments due to weather conditions, emergencies, or technician availability.
Customer Responsibilities
Customers agree to:
• Provide safe and reasonable access to the service location
• Inform technicians of known plumbing conditions or hazards
• Secure pets or animals during service visits
• Ensure utilities necessary for service are accessible when needed
Failure to provide a safe working environment may result in postponement or cancellation of service.
Workmanship and Service Warranty
Pro Master Services LLC stands behind the quality of our workmanship.
Warranty coverage may vary depending on the service performed and will be communicated during service or included on your invoice.
This warranty does not apply to:
• Pre-existing conditions
• Damage caused by misuse or neglect
• Normal wear and tear
• Work modified by third parties after service is completed
Limitation of Liability
To the fullest extent permitted by law, Pro Master Services LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services or website.
Our total liability for any claim related to services provided shall not exceed the amount paid for the specific service rendered.
SMS Communications
Pro Master Services LLC may communicate with customers via SMS text messaging for service-related notifications.
Pro Master Services LLC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.
SMS messages may include:
• Appointment reminders
• Dispatch notifications when a technician is on the way
• Billing or account notifications
• Service updates
• Job completion surveys
Customers may opt out of SMS messaging at any time by replying STOP. Customers may request assistance by replying HELP.
Use of the Website
All content on this website, including text, images, graphics, and logos, is the property of Pro Master Services LLC unless otherwise stated.
You may not reproduce, distribute, modify, or republish website content without prior written permission.
Users agree not to use the website to transmit harmful, unlawful, or infringing material.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. Pro Master Services LLC is not responsible for the content, policies, or practices of these external websites.
Privacy
Any personal information collected through this Site or through communication with our company is handled according to our Privacy Policy.
Changes to Terms
Pro Master Services LLC may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Continued use of the Site or services after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms and Conditions are governed by the laws of the State of Utah, without regard to conflict-of-law provisions.
Contact Information
If you have questions about these Terms and Conditions, please contact:
Pro Master Services LLC
6618 S 400 W
Murray, UT 84107
Phone: (801) 590-8280
Email: office@promasterservicesut.com
Website: https://promasterservicesut.com/