Why Choose Us

White Pro Master Services LLC work truck with company logo, phone number, and website parked under a tree in a sunny parking lot in Utah

How We Started

Ramon Garcia, the founder and driving force behind Pro Master Services, is a proud native of Utah with a deep commitment to the people and communities he serves. With over two decades of hands-on experience in the plumbing industry, Ramon has built his career on values of integrity, hard work, and respect. He is known for fostering strong relationships with employees, vendors, contractors, and customers alike—treating every project as if it were for his own family. His leadership style reflects both his professional expertise and his personal dedication to creating a positive, trustworthy experience for everyone who works with the company.

Founded in August 2020, Pro Master Services was created with a simple yet powerful mission: to bring honesty, fairness, and genuine care back to the plumbing industry. As a family-owned, licensed, insured, and bonded business, the company proudly serves both residential and commercial clients across Utah. Guided by Ramon’s vision, every job is approached with meticulous attention to detail, ensuring that the work is done right the first time and that clients are treated with transparency and respect from start to finish.

Over the years, Pro Master Services has earned a reputation for excellence, being recognized as the Best Plumber in Salt Lake City in both 2023 and 2024. This achievement reflects the company’s commitment to combining skilled craftsmanship with dependable service and straightforward, honest pricing.

With a personal touch that sets them apart from larger, impersonal providers, Pro Master Services continues to live by its motto: “Honest plumbing. Utah Proud!”—delivering quality and trust to homes and businesses across the state.

Built on Integrity, Driven by Quality, Committed to You.

1. Professionalism & Accountability

We lead with professionalism, showing up on time, clean, courteous, and prepared, while taking full ownership of our work, our promises, and our conduct on every job.


2. Quality Over Shortcuts

We deliver high-quality, long-lasting results by using the right materials, tools, and craftsmanship, never cutting corners, never compromising on cleanliness or care.


3. Integrity, Honesty & Doing the Right Thing

We act with integrity, communicate with honesty, and always do what’s right for the customer, the team, and the job, even when no one’s watching.


4. Respect for the Customer and the Home

We put the customer first, treating every person with care and every home with respect through clean worksites, polite manners, clear communication, and a commitment to making people feel heard and valued.


5. Growth Through Knowledge & Team Culture

We are always improving, investing in our skills, learning new tools and technology, and strengthening our team culture through shared values, support, and experience.

Pro Master Services LLC

5.0Out of 5 stars

Overall rating out of 489 Google reviews

Redd is amazing! Very professional and explains the details well. Very fair in the pricing. Highly recommend.

Luis Garcia
a week ago

Joel was extremely efficient and very honest. I had several other quotes from other folks, and everyone else was trying to give us nonsense service charges for unrelated problems

Carol Kalar
Edited a week ago

I was very pleased with the service that I received from "Red" the plumber at pro Master Services today. I live in a condo and we share a common drain. My next door neighbor and I have had problems over several months with our kitchen sink clogging up. He got right to the job and was able to clear up our drain. He has been at my condo before and as always he's very pleasant and professional, he knows what to do and is efficient in getting the job done. Thanks again Red, for your wonderful job at unclogging our kitchen drain. I would highly recommend "Red" and Pro Master Services for any of your plumbing needs. Thank you!

Ramón was able to schedule us in promptly on the same day over the weekend to get our kitchen sink unclogged. Abdon was punctual, professional, courteous, and thorough. He cleared the clog in the main line, checked our garbage disposal, and also checked our dishwasher and explained what was going on. We are very grateful for the timely and well done plumbing support.

Leanne Geigle
Edited 2 weeks ago

We have used Pro Masters for several plumbing issues and they have been great. Not only is the quality of their work top notch, they respond quickly and are very personable and professional.

Humbled Gaming
4 weeks ago

Still have all the problems they told me their work would fix. Cost $450 for them to do work that didn’t solve any problem I had.

Gregory Hill
a month ago

⭐️⭐️⭐️⭐️ Darryl was awesome! Super friendly and professional from the moment he arrived. He fixed our pipes and drains quickly and explained everything so we understood what was going on. It’s rare to find someone this reliable I’ll definitely be calling Darryl again and recommending him to family and friends in West Jordan.

Charles Bateman
a month ago

Donald Rivera
a month ago

they were at our home early to clean kitchen drain and found out that my galvanized pipe is broken in the wall. they have rescheduled for today to replace pipes going to basement. Great service and great work. very professional service. thank you so much

Edward Cai
a month ago

John Burton did a fantastic job fixing leak in my ceiling! He quickly diagnosed the issue and had it fixed the same day. Super professional and friendly; I wouldn't hesitate to call him again

Rebekah Watson
4 months ago

Joel did a great job! He had someone with him who he was showing what to do. He was helpful and respectful to me and to his helper and they were quick to determine the problem. They left to get parts, returned quickly, and had the whole issue taken care of within a couple hours total time.

Andrea Stark
a month ago

John Burton was so nice to work with he was very professional and got the job done quickly and effectively. Very good at communication as well 10/10 Thank you so much!

Vishal Soni
3 months ago

I recently had the pleasure of using Pro Service Masters for a plumbing job, and I wanted to share my positive experience. Joel and his team were fantastic! They were professional, efficient, and did a really good job addressing my plumbing needs. I was impressed with their [mention a specific positive aspect, e.g., promptness, clear communication, thoroughness, cleanliness]. I highly recommend Pro Service Masters for their reliable and quality plumbing services. Thank you, Joel and team!

elise Neufeld
a month ago

Extremely satisfied! They are very great with explaining through the whole process. I love the feature that lets you know when they are on their way. I will definitely be recommending this to everyone I know!

Elisa Evans
5 months ago

Joel from Promaster was wonderful! He was prompt, figured out the problem easily, and did a fantastic job! I’m so grateful and would welcome his services again. Highly recommend Joel for any work you may require!!

Local Expertise & Wide Coverage

When you choose Pro Master Services, you’re partnering with a team deeply embedded in Utah’s plumbing landscape—serving Salt Lake, Utah, Davis, and Weber Counties with unmatched local knowledge and precision. From Salt Lake City to Ogden, Provo, Layton, and beyond, our licensed technicians are fluent in every county’s unique building codes, water conditions, and environmental challenges. Whether it’s navigating Salt Lake City’s urban regulatory landscape or adapting to Davis County’s high-altitude terrain and Weber County’s inspection protocols, our local roots translate into faster, smarter, and code-compliant solutions designed specifically for your home.

But it’s more than just technical know-how—being local means rapid response when minutes count. We’re not an outside contractor—you’re getting neighbors who arrive quickly, understand emergency dynamics, and respect your space like it’s our own.

With a stellar 4.9‑star average from over 500 five-star reviews, our reputation for honest pricing, clean work, and reliable service is built on community trust and real results

Plumber adjusting pressure valve on a commercial plumbing system with insulated pipes and bar gauge

Cutting-Edge Technology & Smart Techniques

At Pro Master Services, we pride ourselves on marrying decades of expertise with the latest plumbing innovations—giving you faster diagnostics, smarter solutions, and lasting results. Whether it’s hydro‑jetting that thoroughly flushes even the most stubborn blockages, high‑definition sewer‑camera inspections that uncover hidden damage without digging, or trenchless sewer‑lining that restores pipes without tearing up your yard, our modern toolkit is designed to minimize disruption and maximize effectiveness. We begin every job with a precise camera inspection to visually diagnose the issue, then apply targeted, non-invasive methods—like high-pressure hydro‑jetting or cured-in-place pipe lining—to deliver cost-effective, eco-conscious solutions.

Here’s how our advanced approach benefits you:

Eco-Friendly & Cost-Conscious Solutions: By reducing excavation, avoiding harsh chemicals, and focusing on targeted repair, we deliver safer, cleaner services that respect your home and the environment—without inflating costs.

Deep, Non‑Destructive Cleaning via Hydro‑Jetting: High-pressure water scours the entire pipe interior, flushing away grease, scale, sludge, and roots—without corrosive chemicals and with minimal risk to your system.

Pinpoint Precision with Camera Diagnostics: Real-time video inspections let us locate clogs, cracks, root intrusions, corrosion, and misaligned sections—with no excavation required.

Efficient Trenchless Sewer Repair: When pipe damage calls for repair, we can often install a durable new liner or use pipe-bursting techniques—all with little to no digging—restoring functionality quickly while preserving your landscaping and saving you time and mess.